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EXPERTS IN INFRASTRUCTURE SOLUTIONS

Loved by our customers

Your Partner for Integrated Rail Operations Solutions​

Rail Operations team installing drainage

Rail Operations provides consulting services to diverse clients in the rail industry. Our team scopes, coordinates, supports and manages projects to guarantee success every time. We collaborate with existing teams to boost productivity and safety. Proactive and agile, we use proven methods combined with planning and review, verifying every aspect of a project.

Our expertise in Possession Management, Isolation Management and Safety-Critical services is extensive. Access planning is also part of our skillset and enables efficient completion of work. Regardless of the size or scale of your project, our Rail Operations team ensures everyone returns home safely each day.

Rail Operations Specialists

Our team of specialists, acting as your trusted partner, provides tailored infrastructure solutions to support your delivery needs. With Rail Operations’ project management experience spanning many areas such as rail engineering services, health and safety compliance, and safety-critical working, you can rely on us to help and support your business in completing projects. Our key skill is to collaborate with you to define the project scope and identify gaps in knowledge, expertise, or capability to ensure successful delivery. We can provide safety-critical advice, recommend ancillary services to supplement your offering, and provide critical insights into your bids or tendering process.

Specialist Supporting Services

Civils & Construction, Possession Planning, Safety-Critical Resource & RecruitmentSignallingTrack Warning ServicesVegetation Management, and Welding Services are just a few of the integrated infrastructure solutions we can provide to support your existing services. We have assembled a team of dedicated professionals with extensive industry experience and outstanding technical expertise. We are committed to communication and engagement with clients throughout the process.

Contact Rail Operations

For reliable project delivery, contact us today at 0330 113 0004. Led by John Byrne, our experienced team of Rail Operations experts are ready to assist.
Rail Operations team project manager at training centre
MG, Network Rail
Sandwell and Dudley
Our Civils teams are highly skilled, experienced, and equipped with essential certifications such as PTS, CSCS, and CPCS to work safely and efficiently on both civils and rail infrastructure projects.
AM, Volker Rail
Killinghome
Great attitude to completing complex works.
DC, Network Rail
Manchester Square One
Thank you for providing the S & T staff for Oakengates Tunnel at the weekend (and at short notice). I wish it were this simple every time! We will request your services again at the next exam. Thanks again; it was greatly appreciated.
PQ, Network Rail
Northampton
Karl and the team are superb. Always help us out last minute. Great on-call over the weekend. Really good staff, never any defects. Very happy and don't use anyone else.
CP, Network Rail
Holgate York
Your team worked together to complete installation of Xing and back rails. Then completed six welds. Great effort.
NR, Network Rail
Stoke on Trent/Stafford/Nuneaton
I can't fault the teams. They always help me and go above and beyond to do what they can. I only use RSS and have done for the last couple of years. Their work is spot on, and the welds are immaculate. The guys I deal with internally are smashing. I get on with them.
CF, Network Rail
Shrewsbury
Long-term staff from RSS, happy with them. We would like to see competencies of current staff so we can use their skillsets better. The only downside is a lack of flexibility—sometimes we need to change/cancel shifts.
JM, Network Rail
Saltley
I deal with Audrey a lot, who is wonderful. The quality of staff is very high. Had several members of staff on-site for around 18 months now. There are no issues, nothing to improve on, and I am very happy. Asked for further staff.
SP, Network Rail
Saltley/Sandwell
Communication has improved over the last few months. Works always delivered well, very few failures, impressed with staff sent.
DR, Network Rail Saltley
Saltley Depot
Worked with Karl for about 7 years. 264 welds with only 1 failure (welder error) is incredible. Staff at RSS always keen to understand if there is a failure and provide feedback to the welder. Cannot fault the team at all. We use RSS as our first choice due to the service. Karl and the team help me hit my internal KPIs.
DA, Network Rail
Manchester Guide Bridge
Really good service from the RSS Welding teams. I called James with a last-minute issue last week, and he sorted it out within 30 minutes. Always easy to get hold of and always sort out my issues. RSS are my preferred supplier. 10/10
AM, Winvic
Northampton
Vic, Karl, and the team are superb. Competency of staff is great. Any difficulties on-site are raised. I am very happy with the team provided.
NB, Network Rail
WVL
The staff worked really well together and went above and beyond to help with the task at hand.
DR, Network Rail
West Midlands and Chilterns
We have used your services for around seven years; problems are few and far between, and your staff go above and beyond to help.
GP, Midland Metro Alliance
Wednesbury
Deal with Christian and Steve a lot. Best of the three suppliers in terms of quality of staff - one in ten may turn out to not be the right fit, but that is life, and you don't always know until a few weeks into them being here. CVs are sent by Steve very quickly, and he provides all the info I could need. I am very happy with the quality of the candidates sent. Christian and Gav on-site always deal with PPE, toolbox talks, and the like. The staff like them.
CM, Network Rail Shrewsbury
Shrewsbury DU
Deal with Karl and James on a regular basis. Very knowledgeable in their work, always a good service, nothing to improve on, very happy.
MB, ISS
Cartbridge Lane
On Sunday night of week 11, I had three weld teams working on-site. The weather conditions were red hot one minute, then pouring rain the next. All the men worked brilliantly to pull around a job that, at one point, was falling behind schedule. One welder in particular was outstanding: NM. The most pleasing thing for me as a site manager, though, was the teamwork all six men showed.
DN, Network Rail
Broxbourne - Tottenham
The team integrated well with the team, looking forward to working closely in the future.
DD, Network Rail
West Hampstead
I enjoyed working with RSS. The staff integrated well. I am happy for RSS to support projects in the future.
NB, Network Rail South Wales
Canton Cardiff
I enjoyed working with RSS. The staff integrated well. I am happy for RSS to support projects in the future.
NB, Network Rail South Wales
Canton Cardiff
I am very happy with RSS's service. Minor improvements have been discussed, and the management team has acted really quickly to address them, which is very pleasing to learn.
TF, Network Rail
East Midlands Route
RSS have been fantastic in meeting our requests on the East Midlands Route. We've encountered some big challenges over the last 12 months, but RSS has always been on hand when we needed support.
ML, Network Rail
Forncett
Very impressed with RSS Welding. Despite problems, they have been helpful and professional.
AB, SPL Powerlines
West Hampstead to Wigston
The conduct of the RSSI staff working on our sites has generally been excellent. LM & TB have both been highly praised by our construction team on-site.
PQ, Network Rail
Broad Lane/Kilsby Tunnel
Thanks for your assistance at short notice.
ET, Network Rail
Pantyffynnon
Satisfied with the service.
IN, Network Rail
Dee Marsh
I have nothing but praise for James and his staff. Nothing is ever an issue, and they always come with the correct attitude to complete the works. Any issues, they are more than happy to come up with a solution.
KV, Network Rail
West Hampstead
Very helpful staff, happy with the team provided.
NR, Network Rail
Stafford DU
Satisfied with the service I receive from RSS Welding department. They always go the extra mile to ensure we can have resource requests, even when it's at really short notice. They always bend over backwards to help in any way they can to keep our work compliant and trains and passengers moving.
SH, Midland Metro Alliance
Wednesbury Depot
Consistently reliable and efficient service.
TF, Network Rail at Kettering
Kettering
Always impressed by the responsiveness of the team.
AP, Pod-Trak Limited
Brockenhurst
Dave and the team were fantastic in removing and reinstating the level crossing with, it has to be said, very little notice. Thanks for an excellent job all around.
AJ, Network Rail
Coleham Depot, Shrewsbury
Very pleased with RSS professionalism, service, and productivity. Thank you.
GJ, Network Rail
Ludlow
The team worked efficiently and delivered great results.
ER, Skanska
Bickenhill
Great service and attention to detail.
LW, Network Rail Works Delivery
Bletchley Depot
Always very helpful and accommodating. Staff have good knowledge, work hard, and are keen. Any issues are dealt with quickly and professionally.
PC, Network Rail
Sandy, Stoke, Tallington
Sending end-of-shift reports could be improved.
JG, Morgan Sindall
White Occupation/Chittening Wharf Bridge
As usual from Graham and the lads, superb attitude towards safety and execution of the works from start to finish

Speak to our experts about your next project

Rail Operations Services

Planning a safe system of works is critical to ensure that your workers have the correct documentation to identify hazards, key personnel, and access and egress arrangements.

Safe System of Works Planning (SSOWP) is a vital framework in UK rail operations, ensuring the safety of workers, passengers, and the public during maintenance, repairs, and upgrades. It involves structured procedures to identify and manage hazards, assess risks, and implement controls, ensuring compliance with legal standards like the Health and Safety at Work Act 1974 and related regulations.

Key elements of SSOWP include risk assessments, control measures, and the creation of a Safe Work Pack (SWP) detailing site-specific safety protocols. Collaboration between stakeholders—rail operators, track workers, engineers, and planners—is crucial. Essential roles include the Responsible Manager for work prioritisation, the Planner for designing Safe Systems of Work, and the Controller of Site Safety (COSS) or Individual Working Alone (IWA) for on-site safety enforcement.

SSOWP is a dynamic process, continuously revised to address evolving safety challenges, preventing accidents, and ensuring regulatory compliance.

Frequently Asked Questions

RSS Infrastructure provides a comprehensive range of rail services, specialising in:

  • Permanent Way (P-Way): Track renewals and maintenance, including track beds, rails, sleepers, drainage, fencing, and other railway assets.
  • Project Works & IBJ Recoveries: Handling complex rail projects, including IBJ recoveries, ensuring seamless integration with existing infrastructure.
  • Design Consultancy: Tailored design solutions to meet unique project requirements.
  • Possession/Isolation Management: Safe and efficient management of rail works, minimising disruption.
  • Verse Testing: Ensuring the integrity and safety of railway systems.
  • Access Planning: Optimising project timelines and access arrangements.
  • S&T Works: Specialised services in signalling and telecommunications for safe and effective rail network operation.
  • Welding: High-standard welding services ensure durability and safety.
  • De-vegetation/IRATA/Ecology: Maintaining clear and safe rail corridors.
  • Civils/Construction: Supporting various infrastructure projects from groundwork to execution.

RSSI is committed to the highest safety, quality, and efficiency standards. They achieve this through:

  • Employing dedicated professionals with outstanding technical expertise and industry experience.
  • Proactive communication and client engagement.
  • Delivering projects on time, within scope, and to the highest quality standards.

RSSI has a proven track record with successful delivery on high-profile projects, including HS2, Crossrail, Brent Cross Upgrades, and the Birmingham Proof House Re-modelling. Notable examples include:

  • West Midlands and Chilterns TSR Programme: Managed works across multiple stations for Network Rail.
  • IBJ Recovery Programme: Delivered comprehensive recovery and reconnection services between Rugby and Birmingham New Street.
  • Bridge Examinations: Conducted detailed bridge examinations for Asset Protection.

RSSI provided a range of services for this project, including Possession Planning and Management, Isolations, Worksite Management, De-vegetation, Fence Installation, and Civils work. Key aspects included:

  • Early engagement and collaboration with Skanska and Network Rail.
  • Effective On Track Plant (OTP) Planning and Management.
  • Provision of package works and safety-critical staff, resulting in cost savings and increased productivity.

RSSI worked closely with Amey to deliver skilled personnel for isolations, including:

  • Supplying isolation staff, planners, nominated persons, authorised persons, and earthing assistants.
  • Meeting budgetary and time constraints.
  • Maintaining a strong safety record, with zero accidents or incidents.
  • Utilising isolation demarcation (RoLE) devices for enhanced safety.

In addition to its core rail operations, RSS Infrastructure (RSSI) offers a wide range of infrastructure solutions designed to meet various project needs, including:

  • Technical Services: Civils & Construction, Geofencing Services, Magnetic Track Safety Solutions, Signalling (S&T) and Track Warning Services
  • Managed Environments: Arboriculture & Vegetation Management, Ecology Services and Industrial Rope Access (IRATA)
  • Welding Services: Light Rail and Rail Welding

You can contact the RSS Infrastructure team via the following channels: Phone: 0330 113 0004. Email: info@rssinfrastructure.com. By Post: RSS Infrastructure Ltd, Tech Block, Gee Business Centre, Holborn Hill, Aston, Birmingham, West Midlands B7 5JR

RSS Infrastructure sets itself apart through its commitment to:

  • Partnership approach: We collaborate closely with clients, understand their challenges, and deliver solutions that meet their specific needs.
  • Consistency: Assigning the same dedicated team throughout the project lifecycle to ensure continuity and reliability.
  • Outstanding service: Striving to exceed client expectations by prioritising satisfaction and delivering high-quality results.
  • Safety and productivity: Maintaining rigorous safety standards while driving efficient and productive project execution.

To reach the Rail Operations team at RSS Infrastructure, you can directly contact John Byrne, the Head of Rail Operations. With extensive experience in the rail sector, particularly in possession planning and management, John is well-equipped to assist with any rail operations inquiries. His contact details are: Phone 07801 722 928 or Email john.byrne@rssinfrastructure.com

John Byrne has played a key role in complex projects such as the SAS Bridge Skanska HS2 Project, where his team handled possession planning, isolations, worksite management, de-vegetation, fence installation, and civils work. His expertise and his team’s collaboration with Skanska and Network Rail during pre-planning meetings make him an ideal point of contact for rail operations and possession management.

Projects

Re-padding Track | Rail Operations | Infrastructure Services & Solutions | RSS Infrastructure
Rail Operations

Re-Padding Track

Network Rail required the re-padding of 250 yards of track on both legs for their PAD Lichfield project but had delays due to other work commitments.

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Rail Operations featured image
Rail Operations

Oxley Sleeper Change Project

The Oxley Sleeper Change project was carried out by RSSI Rail Projects for our client Network Rail, which involved replacing the damaged and rotten sleepers in the ground to avoid any potential speed restriction on the line.

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Warrington Power Station Project | Infrastructure Services & Solutions | RSS Infrastructure
Rail Operations

Warrington Power Station Project

This Rail Projects project involved examining a private third-party owned structure for the client. The inspection report aimed to determine whether heavier vehicles could be used across the structure,

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